With over 16 years experience in the adult retail industry, we
understand that your right to privacy is of the utmost importance. To
that end, we are committed to the protection of your personal
information. Any information we collect from you is used only to fulfil
your order and enhance your shopping experience. Our privacy policy
appears below in detail. You may also wish to look at the related
security information we provide.
Collecting information
Q: What information do you gather from subscribers to your email update service? We gather your email address only. We use your email
address to send out occasional newsletters about special promotions and
new products from this website. You may unsubscribe from this service at
any time.
Q: What information do you gather from customers (those making a purchase)? We gather your name, email address, credit card details and
physical address, which are used to process your order. We keep the name
and address details in a secure area of our system to make ordering
easier the next time you visit. No credit card details are retained.
Q: What if I contact you? We may keep a copy of any correspondence from you.
Q: Who do you share information with? We do not sell, trade or rent user information to anyone. In
order to transfer payment for your order, your credit card details will
be sent in encrypted form to your bank for clearance. No credit card
details are stored after this clearance. Lavivablue.com operates its own warehouses and customer service
department. Unlike other online adult retailers, when you shop with us
and we fill your order, your details never leave lavivablue.com. Q: Under what circumstances will you contact me? If your order, for whatever reason, cannot be shipped
within 48 hours, one of our customer service representatives will
contact you via email. If your order does not contain enough information (eg
address details) for us to complete it, one of our customer service
representatives will contact you via email. You will receive an email
confirming shipment of your order. If you have elected to, you will
receive occasional email newsletters from us. You may cancel these at
any time. We may contact you and pass on your details to third-parties
if we believe you have violated the terms and conditions associated with
using lavivablue.com, or, we believe you to be involved in activities
harmful to lavivablue.com or other users of lavivablue.com.
|